I have found that the communication climate at the company I have worked for the last
seven years is a combination of bureaucratic, human and system theories.
As the company sets the control by establishing rationale rules that regulate the entire
organization, written documents like organizational charts, corporate manuals, operating
instructions, job descriptions and so on, establish the law of the land virtually for all
This makes bureaucratic theory the most visible structure of
communication, since it goes downward, the instruction comes
from management and most of the time the respond is by providing a report or chart that
indicates the direction or result desire for the specific task.
When most of the communication is vertical, there is
horizontal communication activity in the organization, must of this taken place between
groups that depends from one another and from employees which design and plan the
different task in which the groups are currently working.